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About Your Order Status
Here is a glossary of terms related to your order
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- Pending
- Order received (unpaid)
- Failed
- Payment failed or was declined (unpaid)
- Processing
- Payment received and stock has been reduced- the order is awaiting fulfillment
- Completed
- Order fulfilled and complete – your package will arrive soon
- On-Hold
- Awaiting payment – we have a product on hold for you, but we need to confirm payment
- Cancelled
- Cancelled by an admin or the customer – no further action required
- Refunded
- Refunded by an admin - no further action required
My Account was last modified: October 8th, 2014 by